1. Privacy at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally.
Data collection on this website
Who is responsible for collecting data on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information about the controller”.
How do we collect your data?
Some data is collected when you provide it to us, for example by email, telephone, or through an appointment booking. Other data is collected automatically or with your consent by our IT systems when you visit the website.
What do we use your data for?
Some data is collected to ensure that the website is provided without errors. Other data may be used to analyze user behavior, measure advertising performance, arrange appointments, or process enquiries.
What rights do you have?
You have the right at any time to obtain information about your personal data, to request its correction or deletion, to restrict its processing, to receive it in a portable format, and to object to certain processing. You may withdraw consent at any time with effect for the future.
2. General and mandatory information
Data protection
We take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with applicable data protection legislation and this privacy policy.
Information about the controller
The controller responsible for data processing on this website is:
SocialGate GmbH
Martin Hess
Fraunhoferstr. 3
25524 Itzehoe
Germany
Phone: +49 208 44495250
Email: legal@socialgate.com
Please note: Customer support is not available via this telephone number.
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
Retention period
Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose for processing no longer applies. Statutory retention periods remain unaffected.
Legal bases for processing
If you have consented to data processing, the processing is based on Article 6(1)(a) GDPR. If processing is required to perform a contract or to take steps before entering into a contract, it is based on Article 6(1)(b) GDPR. Where processing is required to comply with a legal obligation, it is based on Article 6(1)(c) GDPR. Processing may also be based on our legitimate interests pursuant to Article 6(1)(f) GDPR.
Recipients of personal data
As part of our business activities, we work with external service providers. Personal data is only disclosed when this is necessary to perform a contract, a legal obligation applies, consent has been given, or a legitimate interest exists. Where processors are used, we conclude the required data processing agreements.
Withdrawal of your consent
Many processing activities are only possible with your consent. You may withdraw consent you have already given at any time. The lawfulness of processing carried out before the withdrawal remains unaffected.
Right to object under Article 21 GDPR
If data processing is based on Article 6(1)(e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data.
If your personal data is processed for direct marketing purposes, you have the right to object at any time to processing for such marketing.
Right to lodge a complaint with a supervisory authority
If you believe that the GDPR has been infringed, you have the right to lodge a complaint with a data protection supervisory authority.
Access, rectification, and erasure
Within the scope of applicable law, you have the right at any time to obtain information about your stored personal data and, where applicable, to request its correction or deletion.
Right to restriction of processing
You have the right to request restriction of the processing of your personal data where the statutory requirements are met.
SSL and TLS encryption
For security reasons and to protect the transmission of confidential content, this website uses SSL or TLS encryption.
3. Data collection on this website
Cookies and similar technologies
Our website may use cookies and comparable technologies. Technically necessary cookies are used on the basis of our legitimate interest in a secure and functional website. Analytics, marketing, and tracking technologies are only used where consent has been given.
Server log files
When you visit this website, technical information is processed automatically, such as browser type, operating system, referrer URL, time of the server request, and IP address. Processing is based on Article 6(1)(f) GDPR for the technically error-free and secure provision of the website.
Enquiries by email or telephone
If you contact us by email or telephone, we process the information you provide in order to handle your enquiry. Depending on the nature of the enquiry, processing is based on Article 6(1)(b) GDPR or Article 6(1)(f) GDPR.
4. Hosting and infrastructure
Cloudflare
This website is delivered using Cloudflare infrastructure. Cloudflare processes technical data, particularly IP addresses, browser information, security information, and access data, in order to deliver the website securely, quickly, and reliably.
Processing is based on our legitimate interest in the secure and efficient provision of our online services pursuant to Article 6(1)(f) GDPR. Where Cloudflare acts as a processor, processing is carried out on the basis of a data processing agreement.
5. Appointment booking and online communication
Calendly
We use Calendly to arrange appointments. When you book an appointment through Calendly, the information you enter, such as your name, email address, appointment details, and any additional information, is transmitted to Calendly.
Processing is carried out in order to take steps prior to entering into a contract pursuant to Article 6(1)(b) GDPR and, where required, on the basis of your consent pursuant to Article 6(1)(a) GDPR.
Google Meet
We use Google Meet for online appointments. When the service is used, communication data, technical connection data, participant information, and content voluntarily shared during the conversation may be processed.
Processing is based on Article 6(1)(b) GDPR in order to take steps prior to entering into a contract or to perform a contract.
6. Analytics, tracking, and advertising
Google Tag Manager
We use Google Tag Manager to manage website tags. Google Tag Manager itself does not create user profiles or store its own cookies for analytics purposes, but it may trigger other services that process personal data.
Tags for analytics and marketing services are only activated where the required consent has been given.
Google Analytics
Where you have given your consent, we use Google Analytics to analyze the use of our website. Information about page views, usage behavior, device information, browser data, and, where applicable, shortened IP addresses may be processed.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG. You may withdraw your consent at any time.
Google Ads
We use Google Ads to promote our services and display advertising campaigns. Personal data may be processed, particularly information about interactions with advertisements and visits to our website.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR.
Google Ads conversion tracking
We use Google Ads conversion tracking to measure whether users take certain actions after clicking an advertisement, such as visiting an appointment page or booking an appointment. This allows us to measure and optimize the effectiveness of our advertising.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG.
Google Ads remarketing
We use Google Ads remarketing to show interest-based advertising on other websites to visitors of our website. Cookies or comparable technologies may be used for this purpose.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR.
Meta Pixel
We use the Meta Pixel provided by Meta Platforms Ireland Ltd. to measure the effectiveness of our advertising on Facebook and Instagram and to optimize campaigns. Information about your use of our website may be transmitted to Meta.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG.
Meta Conversions API
In addition to the Meta Pixel, we may use the Meta Conversions API. Certain events are transmitted to Meta server-side to improve the measurement of advertising performance and campaign optimization.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR.
Meta Custom Audiences
We use Meta Custom Audiences to show interest-based advertising within Meta services to visitors of our website or specific target groups. Website interactions or submitted contact details may be processed for this purpose.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR.
LinkedIn Insight Tag
We use the LinkedIn Insight Tag to analyze the use of our website, measure conversions, and optimize LinkedIn advertising campaigns. Information about your visit to our website may be transmitted to LinkedIn.
Processing is carried out exclusively on the basis of your consent pursuant to Article 6(1)(a) GDPR and Section 25(1) TDDDG.
7. Legal texts
Storing and editing legal texts
External service providers may be used to create, store, and edit legal texts such as the legal notice and privacy policy. The data required to create and maintain these legal texts is processed for this purpose.
Processing is based on our legitimate interest in providing our online services in a legally compliant manner pursuant to Article 6(1)(f) GDPR.
8. International data transfers
Some of the providers named above may also process personal data outside the European Union or the European Economic Area. Where data is transferred to third countries, this is done on the basis of appropriate safeguards, in particular standard contractual clauses, adequacy decisions, or your explicit consent.
9. Updates to this privacy policy
We reserve the right to update this privacy policy if legal requirements, the services used, or technical processes change.